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Privacy PolicyOverviewInformation we collectPersonal informationAutomatically collected informationHow We Use Your InformationLegal Basis for Processing (Canada & USA)Sharing of InformationCookies & Tracking TechnologiesData RetentionData SecurityYour RightsCross-Border TransfersChanges to This PolicyContact Information

Privacy Policy

Last updated: February 11, 2026  





Overview

 This Privacy Policy describes how The DPF Company (“we,” “us,” or “our”) collects, uses, discloses, and safeguards your personal information when you visit or make a purchase from our website. 

By using our website or services, you consent to the practices described in this Privacy Policy. 

Information we collect

Personal information

When you interact with our site, we may collect personal information including, but not limited to:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (processed securely via third-party payment providers)
  • Order and transaction details


Automatically collected information

We may automatically collect certain information when you visit our site, including:

  • IP address
  • Browser type
  • Device information
  • Pages viewed and interactions
  • Cooked and similar tracking technologies


How We Use Your Information

We use your information to: 

  • Process and fulfill orders 
  • Communicate with you about purchases, shipping, or support requests 
  • Detect and prevent fraud or unauthorized activity 
  • Improve website performance and customer experience 
  • Comply with legal and regulatory obligations 

We do not sell your personal information.


Legal Basis for Processing (Canada & USA)

We process personal information based on one or more of the following: 

  • Your consent 
  • Performance of a contract (order fulfillment) 
  • Compliance with legal obligations 
  • Legitimate business interests (e.g., fraud prevention, service improvement) 

 

Sharing of Information

We may share personal information with trusted third parties solely for business purposes, including: 

  • Payment processors 
  • Shipping and logistics providers 
  • Website hosting and analytics services 
  • Legal or regulatory authorities when required by law 

All third parties are required to protect your information and use it only for authorized purposes. 

 

Cookies & Tracking Technologies

We use cookies and similar technologies to improve site functionality and analyze usage. You may manage cookie preferences through your browser settings. 

Disabling cookies may affect certain site features. 

 

Data Retention

We retain personal information only as long as necessary to: 

  • Fulfill the purposes outlined in this policy 
  • Comply with legal, tax, or regulatory requirements 
  • Resolve disputes and enforce agreements 

 

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is completely secure. 

 

Your Rights

Depending on your jurisdiction, you may have the right to: 

  • Access your personal information 
  • Request correction or deletion 
  • Withdraw consent where applicable 
  • Object to certain processing activities 

To exercise these rights, contact us using the information below. 

 

Cross-Border Transfers

Your information may be processed or stored outside your country of residence, including in Canada or the United States. We take reasonable steps to ensure appropriate protections are in place. 

 

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. 

 

Contact Information

For questions or requests related to this Privacy Policy, contact orders@thedpf.co.